Contact & Terms
We welcome your feedback and are happy to answer any questions. We are always seeking out new designs – so let us know if there are any you would like to see featured in the kangaroo kards range.
We never provide or disclose our customers' details to any other organisations.
Email:
(enquiries@kangarookards.co.uk)
Telephone:
01908 231 000 (Monday to Friday)
Post:
If you prefer to pay by cheque (rather than online) you can send this together with a print-out of your completed Shopping Pouch page (make sure you have met the minimum order value).
Select your cards in the normal way - just don’t hit the “Go to Checkout” button.
Kangaroo Kards
23 Pastern Place
Downs Barn
Milton Keynes
MK14 7RB
Personal Callers – By Appointment:
Please telephone if you would like to visit us to view and purchase cards from the range. Several cards of each design are displayed here in a "card spinner".
Distance Selling Regulations
When purchasing from kangaroo kards, your rights are fully protected under the Consumer Protection (Distance Selling) Regulations 2000.
We aim to post out orders generally within 24 hours of receipt although some small delays may occur during staff holiday periods (typically March and August).
You have the right to change your mind after you have ordered and can cancel an order within seven working days (starting the day after the cards are received). The Regulations stipulate this cancellation should be in writing (e.g. by letter or e-mail).
The cards should be returned in the condition they were received in, together with the original packaging. You should pay the return postage and a Proof of Postage Certificate - these are free - or even Recorded Delivery would be wise (as would enclosing a copy of the cancellation letter or e-mail in the package).
We will process a full refund of the Order Value (or the appropriate percentage if you are keeping a percentage of the Order) generally within 24 hours of receipt of the returned cards.
For more detailed information on your Distance Selling Rights you can contact:
Consumer Direct
Telephone: 0845 040 506
Minicom: 0845 128 1384
Website: www.consumerdirect.gov.uk
(Consumer Direct is funded by the Office of Fair Trading).



